
CANCEL WITH CARE
Please cancel with care – all cancellations, regardless of advance notice, negatively impact small businesses like us.
We understand that life and emergencies do happen and sometimes you’ll have to reschedule. If at all possible, please reschedule for another session within the week.
If a session is cancelled within 24-hours of the originally scheduled appointment time , the full price of the session will be deducted from your package
RESPECT PACKAGE VALIDITY
As a small business, having over-extended packages does impact us negatively.
All packages have a validity period (please refer to our price list for details). Please choose the package that you can finish within the stipulated validity period, rather than the one with the cheapest sessions.
We understand that life happens and you may not be able to make it for your sessions for awhile. Package validity extensions are only possible under extenuating circumstances. The maximum period we can extend a package is 2 weeks. Any sessions unutilized beyond the package validity period and maximum extension period of 2 weeks will be forfeited.
STUDIO ATTIRE
Socks are required for all sessions. Grip socks are ideal but normal socks are sufficient.
Please wear comfortable exercise clothing for your session, such as tights, track pants, shorts and a t-shirt or top of your choice.
If your hair is long enough to tie back, please do so. This keeps it from getting caught in the equipment.
ILLNESS
Being sick is no fun. If you are sick, please do not come for your session.